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An evaluation framework for the public information guidance system

  • Transportation Engineering
  • Published:
KSCE Journal of Civil Engineering Aims and scope

Abstract

The public information guidance system is of considerable significance to the proper operation of regional public facilities. Despite relevant standards and studies, limited evaluation frameworks are currently available that focus on an analytical multidimensional approach to assess the system performance. This paper aims to propose such an evaluation framework to facilitate the design and improvement of the public information guidance system. Sixteen evaluation factors are selected, quantified and normalized, based on which a hierarchical structure is proposed and a composite evaluation index is developed as the representative of the system performance. The public information guidance system in the Suzhou zoo is taken to demonstrate the feasibility and effectiveness of the proposed approach.

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Authors and Affiliations

  1. Transportation Research Center, Shanghai Jiao Tong University, Shanghai, 200240, China

    Linjun Lu

  2. Institute of Transport Studies, Department of Civil Engineering, Monash University, Melbourne, VIC3800, Australia

    Ziyuan Gu

  3. Jiangsu Key Laboratory of Urban ITS, Jiangsu Province Collaborative Innovation Center of Modern Urban Traffic Technologies, School of Transportation, Southeast University, Nanjing, China

    Di Huang, Zhiyuan Liu & Jun Chen

Authors
  1. Linjun Lu
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  2. Ziyuan Gu
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  3. Di Huang
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  4. Zhiyuan Liu
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  5. Jun Chen
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Correspondence to Zhiyuan Liu.

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Lu, L., Gu, Z., Huang, D. et al. An evaluation framework for the public information guidance system. KSCE J Civ Eng 21, 1919–1928 (2017). https://doi.org/10.1007/s12205-016-0888-4

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  • DOI: https://doi.org/10.1007/s12205-016-0888-4

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